Category Blogs

Planning Increases Doer Satisfaction

Comparing the flow of information in a functional and a dysfunctional organization can best be illustrated by thinking of an hourglass. An hourglass is a device that measures time by the flow of sand between the upper and lower chambers. A narrow opening between the upper and lower chambers controls the flow. Imagine the hourglass […]

Doers LearnTo Cope With Dysfunction

Despite the lack of attention paid to dysfunction in management literature, there have always been dysfunctional people in our organizations, at all levels— from the highest levels of senior management to the lowliest subordinate. Their individual level of dysfunction, combined with their level of power within the organization, determines the impact their behavior may have […]

Doers Separate Fact From Fiction

What you do not know can, and ultimately does, hurt you and potentially others, too. Instead of keeping negative information hidden, what you want others to do is tell it like it is or at least let you know when something is amiss. Communicating honestly, even when it raises tempers, will ultimately pull people together […]

Doers Appreciate The Need For Criticism

Doers understand that providing criticism to people of equal rank or status is difficult but often necessary especially when not having the information could have negative results. They do not have to listen to you and even if they do, they do not have to act upon what you say. Your chances of getting them […]

Communicating Intent Is A Doer Trait

Doers prefer to tell the truth and expect others to be honest with them in return. More importantly, Doers expect coworkers to communicate bad news graciously and to offer criticism objectively. Timeliness is also a key factor. Waiting for the right moment, or putting it off until the recipient is in a good mood, just […]

Doers Are Open, Honest, And Direct

Whenever contact is made, communication occurs. Every time you open your mouth, roll your eyes, purse your lips, nod your head, cross your arms, or clear your throat, someone is going to assign meaning to it. Hand gestures, voice tone, and body posture can send a signal that you like or dislike someone or are […]

Neutraling Negativity Takes Practice

When your expectations are conveyed clearly those on the receiving end feel good about providing the response you need. Unclear requests typically leave the listener feeling disappointed, discouraged, or disillusioned. Those who hold you responsible for their negative feelings typically walk away and say nothing rather than risk telling you what is really on their […]