Tag Archives: workforce
Responsibility Charting Promotes Accountability
Leaders are running into a growing problem with followers, who will not accept ownership when a job is done poorly, but instead pile on the excuses and float the whole mess back up the chain of command. This phenomenon is called “upward delegation.” One example is when a follower pesters you with questions about how […]
Discontent Sometimes Comes With The Job
When organizations send leaders to training with the intention of improving performance and productivity, they often neglect to raise consciousness among the followers. They fail to see that leaders will be picking up a new language expressed in words and concepts incomprehensible to anyone not included in the training program. Companies mistakenly assume that when […]
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