Tag Archives: communication

Clarification Forums Pull Doers Together

Strained relationships are a normal, natural occurrence in today’s tension-filled workplace. An effective way to keep the interpersonal conflicts from driving Doers apart is to sponsor clarification forums on a regular basis. A clarification forum is a structured process where those within your sphere of influence demonstrate their support for conflict resolution and joint problem […]

Doers Communicate Openly And Honestly

We tend to be less open and direct with people we don’t know, don’t like, and don’t trust, which is not fair to them. Being truthful with some people and not with others impedes your ability to communicate openly and honestly with everyone. This may sound silly and not worth getting worked up over, but […]

Electronic Messaging Hampers Trust

The widespread adoption of electronic and voice messaging systems have further reduced the amount of face-to-face communication between Doers, making the development of trust even less likely. Why? Doers are too often forced to build working relationships before they are given the opportunity to learn to trust one another. Both sides of the joint effort […]

Acting On Asssumptions Fosters Mistrust

Mistrust is the result of leaders and followers who do not bother to confirm their assumptions about a given situation before either or both take action. Here is an example. A production line supervisor needed some routine information from Larry who was working nearby at his station. The supervisor walked over to Larry and said, […]

Discontent Sometimes Comes With The Job

When organizations send leaders to training with the intention of improving performance and productivity, they often neglect to raise consciousness among the followers. They fail to see that leaders will be picking up a new language expressed in words and concepts incomprehensible to anyone not included in the training program. Companies mistakenly assume that when […]

The Truth Is Closer Than You Think

Leaders get together frequently to exchange ideas and share information. They network for career opportunities, speculate on projects, and commiserate over troublesome employees. Why is it, then, followers are not afforded this same opportunity to gather with their counterparts? Employers seldom set aside the time and space for followers to compare notes and share their […]