The vitality of any organization depends on its ability to overcome the inhibiting consequences of rejection. Applying performance management and process improvement makes the data collection effort less personal and more practical. And, therefore it becomes much easier to get buy-in for your initiatives. Performance management and process improvement are two interconnected feedback tools that […]

Seeking to understand what you don’t know, and then responding proactively to the rejection that occurs when you realize you’re wrong, is a lifelong endeavor. By accepting the challenge to discover the unknown, you become a “doer”: someone who seeks to do the right thing, the right way, for the right reason. Doers have something […]

The world of work and the way we view life is changing at a pace like we’ve never encountered before. As you reflect on your purpose and to try to solve personal and professional challenges, the organization’s purpose, or your part in it may have altered or even changed radically. If your purpose has changed, […]

During periods of disruption, management gets blamed for failing to provide adequate, timely, helpful, and accurate information. However, when challenged, employees admit that even if management were to hold more meetings, send more memos, or gave more information, they’d still rely on the juicy tidbits that come from rumors.        It’s human nature to ruminate and […]

Typically, underachievers have little interest in learning without some external stimulation. Understanding how learning takes place incrementally in four stages can help them assess the need for training and the motivation to learn. Stage 1: Unconscious Incompetence Trainees are unaware of the possibility that they are making costly mistakes or doing poor-quality work. Their unacceptable performance is […]

Team leadership works best when it is informal and natural, and leaders can develop the requisite skills on the job with practice. Some people come by them naturally, so all they need is the opportunity to apply what they know — which is good, because during a period of disruption, there may not be enough […]

Rejection is painful and the fear of it can stifle your ambition and lower your self-esteem. So, why spend time learning about a topic with the potential to trigger so much grief and agony? The answer is that by digging deeper into the cause of rejection you’ll discover a new perspective on how to respond […]

Learning calls for a willingness to examine old habits, think in alternative ways and take on new challenges. In a team setting, the talents and abilities of each member require assessment to determine what new skills they might need. In this age of disruption, we must alter the way we view leadership, beginning with the […]