During a period of disruption and uncertainty the motivation to learn may give way to the fear of rejection. Under such conditions, it falls upon the training profession to remind employees that their purpose is to maximize performance and productivity to ensure a sustainable future. Assuming you take the proactive approach, the first question you […]

Defining your purpose empowers you to clearly state to others why you exist, what you have to offer, who you wish to serve, and what you hope to achieve. Keep in mind also that your purpose needs to align with that of the host organization to ensure a good fit. An important step in aligning […]

Rejection hurts and the pain can last a lifetime. The fear of rejection can limit how you respond because the risk of failure is too high. Learning how to make rejection work for you rather than striving to avoid it will give you more control over your life. More importantly by going deeper into the […]

Matching an expectation to the desired response involves a progression of events that unfold in stages over time. It is important to realize that situations, behaviors, and feelings will always influence the response either negatively or positively. Think about a time when your expectations were not met. Say, for example, you signed up for a […]

In a productive workplace rejection should be viewed as the basis for learning and one of the critical factors leading to success. To be consistently successful you must understand the risk involved in any given situation and strive to minimize the chances of failure by seeking information from others both before and after deciding. The […]

Our higher education system teaches students to compete against each other for recognition and rewards. Having been taught collectively and tested individually throughout their formative years, graduates find the transition from learning to earning difficult because the teaching and testing processes are reversed. First-time job placements enter the workforce valuing only what they can do […]

The Planning Wheel is a contemporary model resembling a ship’s helm, which controls the rudder, and therefore, the direction of the ship. At the center of the wheel is the hub, representing the purpose of the “voyage.” Radiating outward from the hub are the spokes representing communication channels, connecting the hub with the rim of […]

The Planning Wheel is a contemporary model resembling a ship’s helm, which controls the rudder, and therefore, the direction of the ship. At the center of the wheel is the hub, representing the purpose of the “voyage.” Radiating outward from the hub are the spokes representing communication channels, connecting the hub with the rim of […]

An organization without a plan or at least a planning process is not likely to update its vision, mission, goals and objectives, which means that there is no reliable method for employees to establish and meet performance expectations other than by gut feeling. If management merely relies on the winds of fate as their guide, […]

Comparing the flow of information in a functional and a dysfunctional organization can best be illustrated by thinking of an hourglass. An hourglass is a device that measures time by the flow of sand between the upper and lower chambers. A narrow opening between the upper and lower chambers controls the flow. Imagine the hourglass […]