The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways and […]

The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways and […]

The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways and […]

The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways and […]

The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways and […]

Doers expect their leaders to form teams and to act in a team-like fashion. If they do not see teamwork modeled from above, there is no inspiration for them to make the necessary compromises to work with their peers cooperatively. Organizations without teamwork at the upper levels develop a reputation for dissent, not cooperation. Doers […]

Despite the lack of attention paid to dysfunction in management literature, there have always been dysfunctional people in our organizations, at all levels— from the highest levels of senior management to the lowliest subordinate. Their individual level of dysfunction, combined with their level of power within the organization, determines the impact their behavior may have […]

  In a fast-paced, market-driven organization, planning tends to be a bothersome task. If a written plan does exist, it was probably pieced together at a recent management retreat and is gathering dust on a shelf alongside plans from previous years. One by one, each well-intentioned strategy died a quiet death, drowned in a sea […]

Research shows that the primary reason chief executives and senior administrators fail is not from a lack of skills or abilities, but rather from not being aware of information that could negatively impact their organization. People at the decision-making level need to hear the voice of truth from those closest to the problem who deal […]

Which would you find the easiest to do? (a) Change your mind. (b) Change your weight. (c) Change your religion. The most obvious response is (a). But, if you apply a time factor to the situation you can see how your answer might be affected. For instance, let’s say that a while ago you agreed […]