https://www.smashwords.com/books/view/109061 The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways […]

https://www.smashwords.com/books/view/109061 The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship in order to make it work. Incompetent people tend to be set in their ways […]

https://www.smashwords.com/books/view/109061 The Competency Index (CI) is a simple measure that gauges how deeply ingrained someone’s behavior might be. It enables you to determine which skills he or she is missing and which you will need to bring to the relationship to make rejection work for you. Incompetent people tend to be set in their ways […]

https://www.smashwords.com/books/view/109061 Your challenge is to make decisions with the greatest knowledge of the potential for success, organize yourself and your resources to carry out these decisions, and then measure the results. In some organizational cultures, meeting this challenge is simply a matter of matching the degree of risk with the right amount of feedback. Unfortunately, […]

When faced with a difficult decision you strive to minimize the risk of being wrong by gathering as much information as you can before taking action. Sometimes you may be pressed for time and therefore limited in the amount of information you can access. Making decisions with limited information is risky and fraught with the […]

https://www.smashwords.com/books/view/1090612 The vitality of any organization depends on its ability to respond to disruption with minimum upheaval. Disruption is much more subtle than change and thus more difficult to discern and detect. If you miss it when it first slips into your world, it will surely reappear. The abrupt onset of disorder and disarray are […]

https://www.smashwords.com/books/view/109061 Forming people into a collaborative body is like building a sandcastle on the beach. When the tide comes in, a portion of the castle may be washed away and need to be rebuilt. A rogue wave could knock down the whole structure and leave only a trace outline of what was once there. Reformation […]

https://www.smashwords.com/books/view/1090612 Thriving in A State of Confusion Webster’s Dictionary defines confusion as “The state of disarray; disorder; perplexity of the mind; or embarrassment.” Given that definition, you may wonder why you should embrace confusion. There’s a good reason: when people are in a state of confusion, they are open to redirection in the hope of avoiding […]

https://www.smashwords.com/books/view/1090612 In your quest to make rejection work for you, it is critical that you get your head around the concept that “no” may not be the final answer. Often a “no” is situational and dependent upon how the people involved are feeling at that moment. Additionally, there are three conditions of readiness to consider […]