While times have changed, our education system has not. We still train our prodigy to compete against each other for good grades and test-based accolades. Recognition at school becomes the basis for praise at home, thereby reinforcing the too-long-held belief that success is attained by getting ahead of your peers and staying there. When students […]

The purpose of evaluative coaching is to provide underperforming employees with an understanding of what they are doing right, an awareness of the mistakes they are making and a perspective on what they need to do differently. Unlike a scheduled performance review , evaluative coaching is a preemptive activity that takes place whenever and wherever the supervisor recognizes a need for […]

Until you know the true reason for rejection you are speculating at your own risk. You may give up on a relationship or job too soon and be dead wrong. Is it rejecting you or are you rejecting it? Handling rejection as a taking off point rather than terminal condition opens many opportunities. Here are […]

The vitality of any organization depends on its ability to overcome the inhibiting consequences of rejection. Applying performance management and process improvement makes the data collection effort less personal and more practical. And, therefore it becomes much easier to get buy-in for your initiatives. Performance management and process improvement are two interconnected feedback tools that […]

Seeking to understand what you don’t know, and then responding proactively to the rejection that occurs when you realize you’re wrong, is a lifelong endeavor. By accepting the challenge to discover the unknown, you become a “doer”: someone who seeks to do the right thing, the right way, for the right reason. Doers have something […]

The world of work and the way we view life is changing at a pace like we’ve never encountered before. As you reflect on your purpose and to try to solve personal and professional challenges, the organization’s purpose, or your part in it may have altered or even changed radically. If your purpose has changed, […]

During periods of disruption, management gets blamed for failing to provide adequate, timely, helpful, and accurate information. However, when challenged, employees admit that even if management were to hold more meetings, send more memos, or gave more information, they’d still rely on the juicy tidbits that come from rumors.        It’s human nature to ruminate and […]

Typically, underachievers have little interest in learning without some external stimulation. Understanding how learning takes place incrementally in four stages can help them assess the need for training and the motivation to learn. Stage 1: Unconscious Incompetence Trainees are unaware of the possibility that they are making costly mistakes or doing poor-quality work. Their unacceptable performance is […]