
Acceptance is a critical factor in getting low performers to feel secure in a group assembly. Underachievers are more likely to acknowledge the views of others if they are first accepted “as is” and not pressured to agree as a condition of belonging.
Bridging the gap between attitudinal and behavioral differences requires a purposeful search for a common purpose. One way to do this is to introduce the Group Acceptance Pact (GAP), which is a data gathering process where learning and understanding are sought, where judgment is suspended, and agreement is not a priority. The guidelines listed below provide an opportunity for underachievers to practice self-responsibility in the safety of a supportive group environment:
Keep focused
- Stick to the agenda.
- Don’t bring up unrelated issues.
- Talk about one issue at a time.
- Fully explore each item before moving on.
Speak without blame
- Share only what you know firsthand.
- Be truthful about what happened.
- Avoid faultfinding and finger pointing.
- Seek all the facts before deciding.
Comment without judgment
- Listen to all ideas, thoughts, and recommendations.
- Resist speaking for or against suggestions.
- Avoid using gestures to express your concerns.
- Don’t try to explain one person’s thoughts to another.
Set aside attachments
- Avoid aligning yourself in advance of the meeting.
- Be open to all possibilities during the meeting.
- Leave your personal agenda outside the meeting.
- Don’t lobby others for support in the meeting.
Search for meaning
- Provide explanations as often as requested.
- Encourage comments, questions, and clarifications.
- Look for the best in whatever is said.
- Ask for examples of how things might work.
Acknowledge others
- Encourage silent members to provide input.
- Pay attention to each person as they speak.
- Observe a pause after each speaker is finished.
- Briefly summarize each speaker’s main points.
Participate fully
- Avoid side comments and conversations.
- Don’t interrupt the person talking.
- Take frequent breaks to keep everyone fresh.
- Restrict telephone calls and messages.
Trust the process
- Don’t change the process once it has begun.
- If the process isn’t working, ask for suggestions.
- Ask others how they feel about what is going on.
- Discuss why you feel the process is not working.
The (GAP) greatly enhances the acceptance and implementation of team building, joint decision-making, group problem solving, and collaborative conflict resolution. The payoff comes from those participants who, by practicing self-discovery, no longer fear rejection.
Armed with a new way of working with others, underachievers take on more responsibility. A more equitable distribution of accountability will lead to higher levels of performance which bring more balance to the team and strengthen the member’s respect for each other.

